Your callers trust you. We take that seriously.
ParlioTec was designed for UK businesses from the first line of code: data stays in the UK, consent is built in, and you control what is kept and for how long.
UK hosting
Voice processing, the API, database and recordings run in UK regions. Enterprise customers can take a dedicated, UK-sovereign deployment with UK-only AI providers.
Consent & recording
Recording announcements are configurable per business and per after-hours persona. A model call-recording notice for your own customers is provided.
PII redaction
Card numbers and other sensitive data can be redacted from transcripts and summaries; payments use hosted links so card details never reach the assistant.
Retention
Retention periods per data type (recordings, transcripts, messages) are set by each business and enforced by a scheduled job.
Data subject rights
Export and erasure endpoints per caller, so you can answer GDPR requests in minutes.
Access control
Role-based dashboard access, TOTP two-factor authentication with enforcement, active-session review and revocation; SSO / SCIM on Enterprise.
Audit trail
Every configuration change, plan change and staff action is written to an audit log; platform staff access to a tenant is logged and visible.
Human approvals
Actions you mark as sensitive pause for a yes/no from your team via a tap link — the assistant never guesses.
Sub-processors
Telephony, speech, language-model and messaging providers are listed in the DPA with their roles and regions.
Reliability
Public status page, synthetic test calls after every deployment, per-tenant health monitoring and carrier fault detection.
Related documents: Privacy policy · Data processing agreement · Call recording notice · Acceptable use
Stop losing the calls you paid to get.
Set up in an afternoon. Free trial on every plan, no card needed. Keep your number, your calendar and your team's way of working.